The Arden Medical Centre operates a Practice which covers the whole of the B93 post code. We will accept new NHS patients from the B93 area only.
For advice when the surgery is closed please click here
If you have a new continuous cough, or a high temperature, please follow the advice given by NHS111 https://111.nhs.uk/service/covid-19
Do not go to a GP surgery, Pharmacy or Hospital.
Frequently Asked Questions – Covid
If you are phoning to book an appointment with a Nurse or Doctor, please note this will be provided as a telephone consultation in the first instance. Our receptionists will be asking all patients questions regarding symptoms prior to booking any appointments.
Do not come into the surgery to request a repeat prescription. Put your request in the box in the foyer, or request on-line. Your prescription will be sent to the pharmacy of your choice - you should not come to the practice to collect it.
For the latest Covid-19 advice please visit www.nhs.uk. Use the NHS 111 Online Service to find out what to do next.
Information for the public is available at: gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19
Advice on self-isolation can be found here https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/
Get Support - Get Involved - Local People Helping Local People
During these challenging times, Arden Academy has set up a website which, together with local people, local businesses and community groups, aims to act as a central hub for local community information. As well as the website becoming a "go to" for information and advice, it offers people the opportunity to register as volunteers; people who then contact us through the website for assistance can be linked with volunteers offering the required help.
How can you help?
Information which you feel is useful to local people can be submitted in the following ways: *Website - Contact Us - https://www.ardencommunitygroup.org/
* Email - firstname.lastname@example.org
* Facebook - Arden Community Group
* Twitter - @Arden Community Group
As well as being published on Facebook and Twitter, this information will be uploaded onto the website and made accessible to everyone. This applies to individuals, businesses and community groups. We would ask you to make people and local groups, where possible, aware of this service so that they too can submit useful information.
This is a time when our special community must come together – so please get involved.
How long until I feel better?
Please see the understanding your symptoms leaflet on the link below for guidance and advice if your feeling un well.
Understand Your Symptoms
If your symptoms do not improve, or if
you develop new symptoms, contact
your doctor for more advice.
Did you know? You can carry resistant bacteria for up to one year after taking an antibiotic. That’s why it’s best to use antibiotics only when you really need them.
We will be supporting 4 National Screening Campaigns through 2020.
Bowel Cancer Screening is our second campaign. Please click on the link below for everything you need to know about Bowel Cancer and screening.
The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.
To use you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
Click below to access (opens in a new window).
Some services are available online. To register to access to the Practices' Clinical System 'SystmOnline' please contact the surgery or you can download the information leaflet and application form below.
An application form needs to be completed and returned to the surgery along with proof of identity (photo ID)
Online Accesss Patient information leaflet
Online access application form
Once registered, patients can access SystmOnline by clicking on the link below:
YOUR CARE CONNECTED
This allows healthcare professionals to view information from your GP record and will provide them with important and potentially life-saving information; it will also help to reduce unnecessary repeat tests, such as blood tests and X-rays. Sharing your medical records could save your life! All patients aged over 15 years 11 months will be receiving a letter detailing this service. More information can be found on the webstie:
We are looking for new members to join our Patient Participation Group. Please see our PPG page for more information.
Arden Medical Centre rated "Good" by Care Quality Commission. Click here to read the full report
Please click on the link below to view our Practice Information Leaflet.