Registration
To register as a patient ask at Reception for details. If you wish to
see a particular partner for some or all medical conditions please let
the receptionist know and she will note this in your medical records.
We will endeavour to comply with any reasonable preference but there
may be occasions when this is not possible.
Access to Patient Information
Whatever is disclosed in the doctor-patient consultation is confidential
between the patient and the doctors. From time to time Health Authority
staff, who are subject to a duty of confidentiality, need to monitor
diseases and their treatment, as well as needing to assess the quality
of the service being provided in the practice. Data disclosed will be
kept to the minimum required to serve the purpose and if possible will
be anonymised before disclosure. If you are concerned about any of the
ways in which your confidential data is being used further information
is available from the practice manager. You are entitled to register
an objection, which will be respected if this is possible.
Arden Medical Centre Publication Scheme (Freedom
of Information Act)
Arden Medical Centre uses the Publication
Scheme for General Practitioners developed by the British Medical Association
and the NHS Freedom of Information Project Board, 2003.
Extract : This Publication Scheme is
a complete guide to the information routinely made available to the
public by
Dr Michael Bleby; Dr Jennifer Hagon; Dr Susan Houghton; Dr Jane Holt
General Practitioners. It is a description of the information about
our General Practitioners and Practice which we make publicly available.
It will be reviewed at regular intervals and we will monitor its effectiveness.
To see details of the scheme - click
here
Problems & Issues
One of the doctors will be available for discussion should you
feel at any time that you have cause for complaint.
