GENERAL
INFORMATION
THE ARDEN MEDICAL CENTRE
page
updated 24/03/08
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page gives general information about the practice
Please browse through the detail,
or click a heading below to move straight to the section you
require |
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| Address: |
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Telephone: |
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Downing Close, |
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01564 739194 |
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Station Road, |
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Knowle, |
Fax: |
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Solihull, |
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01564 771224 |
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West Midlands, |
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B93 0QA |
Directions |
Click here |
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| Surgery
Opening Times |
| Monday |
8.30-12.30 |
13.30-18.00 |
| Tuesday |
8.30-12.30 |
13.30-18.00 |
| Wednesday |
8.30-12.30 |
closed |
| Thursday |
8.30-12.30 |
13.30-18.00 |
| Friday |
8.30-12.30 |
13.30-18.00 |
| Saturday |
closed |
closed |
| Sunday |
closed |
closed |
A receptionist
is available to answer emergency phone calls between 8.00-08.30
every weekday morning, and on Monday, Tuesday, Thursday and
Friday between 12.30-13.30 as well as between 18.00-18:30.
Surgeries run throughout the morning and in the afternoons
between 15:00 and 17:30. |
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Out
Of Hours - Telephone |
Always ring
the Surgery telephone number
01564 739194
when the surgery is closed, a recorded message will direct
you to our professional answering service. |
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| Appointments |
| All patients are seen by
appointment. |
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| Patients may choose to see any doctor
they wish. (Please note that none of the doctors works
every day, so you need to check the surgeries that each
particular doctor holds - click
here). |
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The practice operates
an advanced access system and you will be offered
an appointment within two working days. |
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| Same-day appointments are always available. |
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In order for the
system to work smoothly we will usually be unable
to book doctors' appointments more than two days in
advance. |
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If for any reason
this is difficult for you please explain this to the
receptionist and we will do our best to help you. |
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If
you think that your problem is likely to be resolved
by a telephone discussion with a doctor or nurse rather
than an appointment, please mention this to the receptionist.
Be prepared to leave a telephone number and to be
telephoned back. |
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A
doctor is normally available to give telephone advice
at the end of morning surgery between 12.00-12.30. |
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| Home
Visits |
While
we encourage our patients to consult us at the surgery
whenever possible, home visits can be arranged for
those housebound by illness or infirmity. |
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Please telephone
the surgery (01564 739194) before 11.00am if possible,
or at any time in case of acute illness. |
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Emergency
Medical Services - Out Of Hours |
Outside
normal working hours, emergency medical services for our
patients are provided by BADGER
(which is staffed by local GPs and has a base at Solihull
Hospital).
(BADGER stands for Birmingham and District General Practitioner
Emergency Rooms) |
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The Out of Hours service is commissioned by Solihull Care Trust. Always ring the Surgery telephone number 01564 739194, and a recorded telephone message provides the contact number when the surgery is closed. |
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©
Arden Medical Centre 2005-2008
- all rights reserved.
See Important Notice
Reproduction of this Web site, in whole or in part, in any form or medium
without express written permission from the
Arden Medical Centre
is prohibited. |
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